Refund Policy
At FridgeCo, we want you to be fully satisfied with your purchase. If you’re not happy with your order for any reason, we offer a straightforward refund and return policy outlined below.
1. Eligibility for Refunds
To be eligible for a refund:
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Your item must be returned within 30 days of delivery.
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The item must be unused, in its original packaging, and in the same condition that you received it.
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A receipt or proof of purchase is required.
2. Non-Refundable Items
The following items are not eligible for refund:
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Items marked as final sale
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Gift cards
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Products that have been used, damaged, or modified after delivery
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Custom or personalized items
3. Return Process
To start a return:
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Email us at info@fridgeco.com with your order number and reason for the return.
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We will provide return instructions and a return address.
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You are responsible for return shipping costs, unless the item was defective or incorrect.
4. Refunds
Once your return is received and inspected:
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We will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 5–7 business days to your original payment method.
5. Late or Missing Refunds
If you haven’t received a refund yet:
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First, check your bank or credit card statement again.
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Then, contact your bank — it may take some time before your refund is officially posted.
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If you’ve done all of this and still haven’t received your refund, please contact us at info@fridgeco.com.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@fridgeco.com with photos and a description of the issue.
7. Damaged or Defective Products
If you receive a damaged or defective product:
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Contact us within 7 days of delivery
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Include your order number and photos of the damage
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We will arrange a replacement or issue a refund at no additional cost to you
8. Contact Us
For any questions about returns or refunds, please contact:
